Slim-devices SLIM DEVICES User Manual Page 33

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31Transporter Owner’s Guide
SLIM DEVICES
volume letter mapping does not. You may have to use the IP address of the machine sharing the network drive (for
example: \\192.168.1.105\Files\Music\). Please note that in order for this to work, the network share must not require
authentication (a username or password).
How do I use multiple folders or disks with my music library?
You can create links or shortcuts to other folders and place them in your specified Music Library Folder. The contents
of the linked folders will then be part of your Music Library. More information about this can be found in the FAQ at
http://faq.slimdevices.com/.
I added some music to my library but it’s not showing up.
If you add music to your music library, you may need to tell SlimServer to rescan your music library. From the web
interface, click Server Settings, and click Rescan. SlimServer begins to examine your music folder, looking for new
music.
Depending on how much music you have, this could take several minutes. The new music will not appear in your
music library on the SlimServer until the rescan is complete.
Some of the songs in my iTunes library don’t show up on Transporter or say STOPPED when I try to play them. What’s up
with that?
If you’ve moved your iTunes music files around, iTunes may export incorrect information about the songs in its library.
You’ll need to make sure that iTunes has the correct folder for your music library. In iTunes, open Preferences and click
on the Advanced tab. If the path to your Music Library folder is incorrect, you’ll need to correct it. If it is correct, try
changing it to a different folder and then change it back to the correct folder. iTunes will then update the information
about your music and export that data correctly. (This process won’t move any of your music, but it will force iTunes
to scan your music library and update the paths to all the songs. iTunes may prompt you to organize your music
library—letting it do this will move and rename your songs.)
My question wasn’t answered here, where can I find more answers?
We keep an up-to-date list of frequently asked questions on our web site at http://faq.slimdevices.com.
Getting More Information
Where can I find more documentation?
Check out the Help area at the bottom of your SlimServer home page, or visit the support area of our web site at
http://www.slimdevices.com/.
Detailed answers to specific questions can be found at http://faq.slimdevices.com/.
The Slim Devices user community has an active discussion forum at http://forum.slimdevices.com/ and has created a
large repository of information at http://wiki.slimdevices.com.
Whom can I contact for help?
Send email to [email protected], or call us at +1 (650) 210-9400. Telephone support hours are Monday
through Friday, 9AM to 7PM Pacific time.
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