Slim-devices SLIM DEVICES User Manual download pdf (Page 31)

29Transporter Owner’s Guide

SLIM DEVICES

Troubleshooting

The following tips and answers to frequently asked questions will help resolve problems you may encounter.

You can ﬁnd answers to additional questions on our web site at http://faq.slimdevices.com/.

How do I get back to the Transporter Setup menu?

Press and hold the LEFT arrow for ﬁve seconds to bring Transporter back to the setup menu.

How do I reset Transporter to factory default settings?

Plug the power connector into Transporter while holding down the ADD button on the remote until you see

Factory Reset

followed by the Welcome To Transporter prompt.

The player doesn’t obtain an IP address.

Check all your network connections, and make sure that the DHCP server is running. Try a different ethernet

cable, even if the hub indicates a good link. Make sure you are using the latest ﬁrmware for your router or

access point.

Can I connect Transporter directly to my computer?

You can connect Transporter directly to your computer (without a local network or hub) using an

ethernet crossover cable. You can purchase a crossover cable at most retail computer stores. Conﬁgure

your network adaptor and Transporter with static IP addresses so that they can ﬁnd each other. Visit

http://faq.slimdevices.com and search for crossover for additional information.

I can’t enter my wireless password.

If your network is using WEP encryption, you’ll need the hexadecimal WEP key for your wireless network.

Hexadecimal keys are either 10 or 26 digits of 0-9 or the letters A to F. Some wireless access points or

routers use text passwords for WEP. The conﬁguration software for your wireless device can show the key in

hexadecimal. Airport users can use Airport Admin Utilities. Use the Base Station menu to ﬁnd the Equivalent

Network Password and use the value displayed.

The web interface won’t come up, even though Transporter is working.

Try using the following URL: http://127.0.0.1:9000/. (Be sure to type the “http://” part, as some versions of

Internet Explorer require it when accessing a URL by IP address.)

My Transporter is not seen by SlimServer (“Player not found”) but it does appear to be working properly.

Your Transporter is probably connected to SqueezeNetwork, rather than your local SlimServer. To tell if this is

the case, go to the main menu (tap the LEFT arrow a couple of times), and see if the ﬁrst line of the display says

“SqueezeNetwork (X of Y)”. If it does, press down until you see Sign Off and press the RIGHT arrow.

How do I ﬁnd the IP address of the computer where I have installed SlimServer?

On Windows: Click Start > Run, type in cmd and hit enter. In the DOS window, type ipconﬁg and hit enter.

On Mac OS X: Go to System Preferences > Network. Under the ‘Show:’ drop-down, pick the network interface

you are using, then click TCP/IP. Your IP address will be displayed.

On Linux or UNIX: Open up a shell and type ifconﬁg and hit enter.

Transporter can’t connect to my computer running SlimServer.

This could be due to a ﬁrewall being active on the computer.

Macintosh: You will have to create a new exception in the built-in ﬁrewall to allow the Transporter to connect

to SlimServer. To do this:

1 2 ... 26 27 28 29 30 31 32 33 34 35 36

No comments

Slim-devices SLIM DEVICES User Manual Page 31